1. komponenta

Lecture type	Total
Lectures	30
Seminar	15

* Load is given in academic hour (1 academic hour = 45 minutes)

Getting familiar with basic communication terms, forms and processes. Recognition and understanding of communication models and styles, with a purpose of effective application in business communication.

1. Define forms and processes of communication
2. Identify and explain interpersonal communication
3. categorize and analyse verbal and nonverbal communication
4. define and analyse communication styles
5. Analyse and apply different forms of electronic communication
6. Define public speaking
7. Analyse and apply basic presentation skills

1. Interpersonalna komunikacija,, Reardon, K., K., Zagreb, Alineja., 1988.

1. Poslovno komuniciranje, Lamza-Maronić, M. i Glavaš, J., Osijek, Studio HS Internet i EFOS., 2008.

Mandatory course - Regular studij - Business informatics