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Hotel housekeeping business Management

Code: 284633
ECTS: 3
Lecturers in charge: Jasmina Sladoljev, univ. spec. oec., v. pred. - Predavanja
Lecturers: Jasmina Sladoljev, univ. spec. oec., v. pred. - Exercises
Take exam: Studomat
Load:

1. komponenta

Lecture typeTotal
Exercises 30
Lectures 15
* Load is given in academic hour (1 academic hour = 45 minutes)
Description:
The aim of the course is to train students to professionally and effectively manage the housekeeping department in the hotel industry. Through theoretical knowledge, practical exercises and a project, students will gain an understanding of work organization, quality standards, hygiene norms, human resource management and financial aspects of the housekeeping department. They will also develop the skills to apply sustainable and environmentally responsible practices, solve problems and adapt to modern technologies in the hotel business.
Learning outcomes:
  1. Organize jobs within the hotel housekeeping department according to the functional needs of the hotel.
  2. Develop team and interpersonal skills for working in a team, master communication skills and skills for presenting assigned topics and tasks
  3. Use modern technologies and tools to monitor household efficiency.
  4. Apply methods to optimize resources and reduce operational costs.
  5. Apply communication methods with the team and other departments within the hotel.
Literature:
  1. Housekeeping Management, Jones, P., John Wiley & Sons., 2018.
  2. Hotel Housekeeping: Operations and Management, G. Raghubalan & S. Raghubalan, Oxford University Press., 2015.
Optional literature:
  1. Osnove ekonomije - priručnik za nastavu sa zadacima, Sladoljev, J., Veleučilište u Šibeniku, 2015.
5. semester
Izborni predmeti - Regular studij - Tourism management
Consultations schedule:

Hotel housekeeping business Management