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Management of Tourist agencies and Tour Operators

Code: 202057
ECTS: 6
Lecturers in charge: Jasmina Sladoljev, univ. spec. oec., v. pred. - Predavanja
Lecturers: Jasmina Sladoljev, univ. spec. oec., v. pred. - Seminar
Take exam: Studomat
Load:

1. komponenta

Lecture typeTotal
Lectures 30
Seminar 30
* Load is given in academic hour (1 academic hour = 45 minutes)
Description:
The aim of the course is to acquaint students with the specifics of the work of travel agencies and tour operators through the application of jobs and tasks (drafting of various contracts), analysis of the market offer, development of travel arrangements, development of a project for opening a travel agency in order to gain insight into the complexity of the business of travel agencies
Learning outcomes:
  1. explain and critically evaluate the basic terms and characteristics of travel agencies;
  2. analyze the tourist environment on a concrete example and based on that determine the prices of travel agency services
  3. create tourist arrangements, make calculations and present them in Croatian and foreign languages
  4. draw up contracts between travel agencies and tour operators and travel agencies and service providers
  5. create a project for opening a travel agency with all services, business costs and income from defined services
Literature:
  1. Turističke agencije i turoperatori, skripta predavanja, Razović, M., Veleučilište u Šibeniku, 2015.
  2. Turističke agencije, Vukonić, B, Mikrorad, 2003.
  3. Osnove ekonomije - priručnik za nastavu sa zadacima, Sladoljev, J, Veleučilište u Šibeniku, 2015.
Optional literature:
  1. Touroperatori i svjetski turizam, Čavlek,N, Golden marketing, 1998.
5. semester
Mandatory course - Part-time studij - Tourism management
Consultations schedule:

Management of Tourist agencies and Tour Operators