1. komponenta

Lecture type	Total
Exercises	30
Lectures	30

* Load is given in academic hour (1 academic hour = 45 minutes)

The course covers the definition of catering, hotel industry, classification of hotels, types of hotels according to different criteria, hotel processes, hotel standards, the way of establishing an organizational structure, the work and function of the sales department, correspondence with guests in foreign and Croatian languages, reporting methods
As part of the course, they will create a hotel opening project that includes a detailed analysis of the environment, defining services, prices, estimating occupancy, costs (fixed and variable) and, finally, the overall business result

1. Apply and connect economic terms in complex written and oral communication in Croatian and foreign languages
2. Evaluate the cause-and-effect relationships of the impact of the economic development process and the multiplicative impact of tourism on social changes and the state
3. Analyze the tourist environment and create a development strategy
4. Use information and communication technology for business in tourism
5. IU 2: Develop team and interpersonal skills of working in a team, master communication skills and skills of presenting given topics and tasks
6. Independently and responsibly search the relevant literature for making solutions and conclusions in Croatian and foreign languages
7. Apply methods from the fields of mathematics, statistics and informatics in the processing and analysis of data from the field of economics
8. Use the methods of planning, organizing, leading and controlling on examples from practice and analyze the problem and propose appropriate solutions
9. Interpret business and financial reports and propose solutions for improvement
10. IU 8: Design and economically valorize entrepreneurial ideas, events, projects, products and services in the team and present them
11. IU 9: Analyze business processes and standards in tourism entities and propose the valorization of new ones for their development

1. Hotelska prodaja i recepcijsko poslovanje, Galičić, V., Ivanović, S. Lapić, M.,, Fakultet za turistički i hotelski menadžment u Opatiji, Opatija, 2005.
2. Hotelska prodaja i recepcijsko poslovanje,, Carev, D., VPŠ Libertas, Zagreb, 2015.
3. Osnove ekonomije - priručnik za nastavu sa zadacima, Sladoljev, J, Veleučilište u Šibeniku, 1. Izadnje, Šibenik, 2015, 2015.

1. Standardi u turističkom ugostiteljstvu,, Prijia, D., Visoka škola za turizam, 2003.
2. Hotelsko poslovanje, Medlik, S., Ingram, H., Golden marketing, 2002.
3. Menadžerska ekonomija u hotelijerstvu, Vrtiprah, V., Pavlić, I., Sveučilište u Dubrovniku, 2005.

Mandatory course - Part-time studij - Tourism management