1. komponenta

Lecture type	Total
Exercises	15
Lectures	30

* Load is given in academic hour (1 academic hour = 45 minutes)

The goals of this course are:
To explain the meaning, role and content of efficient public administration;
To familiarise students with the basic models of checking the efficiency of employees in public administration;
To explain the meaning of public servants in society and the importance of the efficient performance of tasks;
From the point of view of efficiency, locate and determine the fundamental problems of the Croatian civil service system;
Show the process of modernization and Europeanization of the performance of official duties at a higher level of efficiency.

1. Identify applied models for determining the efficiency of public administration and evaluate the success of their application.
2. Choose the key elements that are essential for effective public administration.
3. Critically assess the processes taking place in administrative bodies in order to identify potential sources of savings and efficiency improvements.
4. Analyze the situation and propose measures to improve and modernize the civil service system in the Croatian state administration and regional and local self-government.
5. Assess the quality and compliance of Croatian civil service legislation with EU standards related to the efficiency of public administration.
6. Propose ways for more effective communication and cooperation between public administration bodies and users of public services.
7. Select adequate methods and tools to evaluate public administration's efficiency.

1. Upravljanje kvalitetom i učinkovitošću u javnoj upravi, Koprić, I., Džinić, J., Manojlović, R. (ur.), Institut za javnu upravu, 2016.
2. Nacionalni plan razvoja javne uprave za razdoblje od 2022. do 2027. godine, Ministarstvo pravosuđa i uprave, Ministarstvo pravosuđa i uprave, 2022.

1. Principi efikasnosti intelektualnog kapitala: kratki prikaz, Pulić, A., HGK, Zagreb, 2009.
2. Mogućnosti korištenja audita sustava upravljanja kvalitetom za unaprjeđenje učinkovitosti javne uprave, Čandrlić - Dankoš, I., Oeconomica Jadertina, 2017.
3. Reforma javne uprave u Hrvatskoj: ni bolni rezovi ni postupne promjene: nužna je nova upravna paradigma,, Koprić, I., Političke analize, 2016.
4. Motivacija javnih službenika kao čimbenik djelotvornosti, Kanoti, D., Hrvatska javna uprava, 2009.
5. Uprava u digitalno doba, Transformacijski potencijal e-uprave za veću učinovitost i odgovornost, Musa, A., Institut za javnu upravu, Zagreb, 2018.
6. Specifičnosti analize financijskih izvještaja proračunskih korisnika, Ježovita, A., Zbornik Ekonomskog fakulteta u Zagrebu, 2018.

Mandatory course - Regular studij - Administrative Law